RETURNS TERMS & CONDITIONS

We strive to make it easy for you love your Peach Pops.

If you do need to return an item we offer a 14 day returns period for Australian customers & 30 days for our International customers.

HOW TO RETURN AN ITEM

Email peaches@peachpops.shop or DM us on insta with your name, order number & the items you wish you return.

You will be given instructions on how to return your item for a refund.

Items must be posted back within 5 business days after being approved for return to ensure they make it within the 14 day return time (30 days international).

Your refund will be credited back to your payment method when the item is received in its original condition.

Online returns are processed within 1 business day of receiving.

RETURNS CONDITIONS

Items must be received in original condition (unworn/un-washed/un-used)

Returns must be received within their 10 day & 30 day returns period.

Ensure you have a copy of your receipt, if you do not have one please ensure you know the day & time you made your purchase so we can look it up for you.
We do not reimburse original shipping costs, unless the item was faulty.
We will text you when your items are ready to be sent. We do not take responsibility for the return postage costs, unless the item was faulty or there was a shipment mistake. 

ITEMS YOU CANNOT RETURN

  • Items not in original condition 
  • Nipple Pasties (even if they are un-used) 
  • Face Jewels 
  • Face Masks 
  • Wigs & hair extensions 
  • Custom ordered items & items made to measure with custom sizing 
  • Gift Vouchers / Gift Cards

FAULTY GARMENTS

All items are assessed before being packed up safe & sound and sent to their new home. If you believe that your item is faulty, please contact us at peaches@peachpops.shop within 24 hours of discovering the fault.

KEEP IN MIND

Please be sure to read item descriptions thoroughly before purchasing.
If you require further information on an item, please be sure to contact us.

Keep in mind that colours of items may vary slightly on different computer screen displays. 

Our custom range is made my hand by Sim on our Sydney studio and as such slight product variations may occur.